Services

Strategy, technology,
and the work in between.

Support for the full journey: understanding what needs to change, choosing the right approach, and making it work in practice.

01 / Legal operations

Give your function a clear direction.

Build an operating model that supports the way your legal team and business actually work. Start with the current state, identify what matters most, and translate priorities into practical change.

  • Legal operations assessments and improvement roadmaps
  • Intake, triage, and workflow design
  • SOPs and operating standards
  • Reporting needs and performance measures
  • Process-related advisory and change support
  • Roles, ownership, and cross-functional coordination

Engage for a focused assessment or ongoing advisory support.

02 / Technology strategy & delivery

Choose well.
Implement thoroughly.

Align technology decisions with requirements, people, and processes. Support spans vendor evaluation through configuration, data migration, testing, training, and adoption.

  • Technology assessments and requirements gathering
  • RFP development and vendor evaluation
  • Platform configuration and implementation
  • Data validation, mapping, and migration preparation
  • Testing, go-live, and post-launch support
  • Training, naming conventions, and documentation

Work across the legal and business systems your organization relies on, with an approach shaped by your requirements and the capabilities of your technology stack.

03 / Integrations & custom development

Connect legal to the wider business.

Build reliable connections between platforms and create applications where existing tools leave gaps. Work within your technology stack using integration platforms or custom development.

  • Workato and Microsoft Power Automate
  • Other integration platforms (iPaaS)
  • Custom API integrations and bidirectional sync
  • Business-facing intake and workflow automation
  • Custom applications and operational tools
  • Field mapping, testing, and handover documentation

Selected delivery: a live Workato integration connecting Salesforce contract requests with LawVu, including status and revised agreements flowing back to Salesforce.

04 / AI strategy & enablement

Move from AI interest to useful adoption.

Find the opportunities that fit your team, data, and working practices. Pair a clear plan with practical workflows and training so the team can use AI with greater confidence.

  • AI readiness and use-case assessment
  • AI adoption plans and prioritized roadmaps
  • AI policy and governance review with your team
  • Role-specific training and enablement
  • Custom AI applications and workflows
  • Human review and data validation processes

Start with a practical assessment of what will help your team, then define the controls, ownership, and delivery approach.

Fractional legal operations leadership

Senior leadership.
Embedded in your team.

Add executive-level legal operations capacity with an agreed mandate to lead the broader function.

Work directly with Troy to set priorities, align resources, and lead improvements across your legal operations. The role can complement an existing team or establish the structure a growing function needs.

Discuss fractional leadership

A remit shaped around your needs

  • Legal operations strategy and executive reporting
  • Budget planning and spend oversight
  • Outside counsel and vendor management
  • Technology, data, and process priorities
  • Resource coordination and initiative leadership
  • Operating standards, accountability, and adoption

Responsibilities, capacity, and decision authority are defined together at the outset.

Engagement options

Support that fits the work.

Scope and fees are agreed after a conversation about your needs. Each engagement has clear responsibilities and deliverables.

What does your team need next?

Start with a conversation about what your team needs next.

Let’s talk